Terms of use

Updated on 24 September 2026: Fara asks for your consent before the first request is sent to OpenAI; signing up asks you to accept these terms by ticking a box and, under 15, to declare that a parent agrees. Other provisions remain in force.

In force from 24 September 2026. Previous versions: 23 and 21 September 2026 (the Fara assistant), 7 August 2026 (first version). This is the version date the app records with each acceptance.

These terms explain what you can expect from Paddoco, and what Paddoco expects from you. They are deliberately brief.

1. What Paddoco is

An app for riders and yards: horse care records, yard schedules, exercises, hacks and their routes, competitions, riding clinics, livery offers, listings, creator spaces and ways to connect with other riders.

The publisher is Clément Faure, a non-professional publisher (see the legal notice).

2. The service is free today

Paddoco is free and has no advertising. If this changes, you will be informed in advance through the app, and no feature you already use will become paid without giving you the choice to decline.

3. Your account

• You need a valid email address and a password.
• An account is personal. Do not share it: actions taken through your account are considered to have been taken by you.
• The information you provide must be accurate, particularly your date of birth, which determines guardianship arrangements and some prices.
• You accept these terms by ticking the box provided when you sign up. We keep the date of that acceptance and the version of the terms you accepted; you will find it in your data export. The privacy policy is not something you tick: it informs you of what happens to your data.
• You can pause your account, export your data or delete it yourself at any time, from My account then the Leavetab. Deletion is immediate and permanent: see Delete my account.

4. Minors

A minor can have an account. One or more guardians can be linked to it and act on their behalf: manage their profile, view and pay their charges, give consent on their behalf, see their notifications and enter them in a riding clinic or competition. This does not include their private messages : nobody reads them, whether a guardian or an administrator.

The minimum age is 13, and registration checks this: no account is created below that age. Younger children can ride at a yard without an account, as they did before the app existed.

Between 13 and 15, signing up asks you to declare that a parent or legal guardian agrees, and we keep the date of that declaration. It is a declaration, not a check: it does not replace linking a guardian as described below.

A guardian is linked by the yard, rather than through the guardian's own account: the yard administrator checks parental authority and records the guardianship. This is because guardianship grants access to the child's profile, payments and notifications. Allowing someone to link themselves would effectively grant that access to anyone who asks.

Under French law, a minor can consent independently to the processing of their data from the age of 15. Below that age, consent must be given jointly with the person holding parental authority, and the guardianship link records this arrangement. However, we do not block a minor's account while no guardian is linked, and we prefer to make this clear rather than imply that the app has a restriction it does not enforce: a minor who belongs to no yard has nobody to perform this check, and their account works. All the following restrictions still apply.

Restrictions for minors, with or without a linked guardian. These are not settings, and ticking a box cannot remove them:

• a minor never appears in the public rider directoryor friend suggestions, regardless of their settings;
• they cannot post on the platform marketplace or among livery offers open to the whole platform;
• posting a listing or offer does not give permission to message them : you can only start a conversation with a minor if they are already your friend or belong to your yard.

Guardianship ends automatically when the person reaches adulthood.

5. What you publish

You retain ownership of what you publish. Publishing only authorises us to display it to your intended audience and keep it for as long as you leave it online.

You are responsible for what you publish. In practice, this means:

• do not publish a photo of someone who does not want you to. The app includes an image consent setting; respect it;
• do not publish unlawful, hateful or violent content, or content that harms someone;
• do not publish material that does not belong to you;
• a listing or livery offer must honestly describe what it offers;
• a ride made public is public in full, including its start and finish points. The app tells you this when you publish. Do not publish a route that reveals an address you want to keep private, whether yours or someone else's;
• the person running a creator space is responsible for it: content reserved for their community remains subject to all the rules above, and anything they advertise must exist.

6. What we may do if you do not follow these rules

Reported content may be hidden while it is reviewed. Unlawful content is removed. An account that repeatedly breaks the rules may be suspended and then closed.

We will notify you and explain why, unless the law prevents us from doing so.

7. Yards

• Setting up a yard makes you its administrator and responsible for what happens there.
• An administrator can see everything within their own yard, and nothing elsewhere. This is necessary to manage it. Five things remain inaccessible to them, as they do to us: your private messages, secret ballot votes, blocked people, favourites and progress on a learning course.
• Joining a yard requires its approval, unless it has chosen to allow open entry.
• You can leave at any time, keeping your account, horses and friends.

8. Payment tracking

Paddoco does not collect payments or issue invoices. It only lets a rider report a payment and their yard confirm it. An entry in the app is not a receipt. Any dispute over an amount must be settled between the rider and their yard.

8 bis. Fara assistant

Fara is an optional assistant available through her avatar to signed-in accounts. Free includes an allowance of USD 0.50 per person per month for the Economy model. Personal, Pro and Yard Premium trials are granted by the platform, with their own limits and an expiry date; the available allowance is shown in the app. Each person can find their conversations across their yards; personal, professional and administrative permissions are checked separately for every record and action. Premium coverage grants no additional operational permissions. Other Paddoco features remain available without Fara.

Before your first request, Fara asks for your consent to send your requests to OpenAI, which provides its answers. Nothing is sent until you accept. You can withdraw this consent at any time in “About the assistant”, and the privacy policy sets out what is sent and how long it is kept.

Responses, transcriptions and documents may contain errors. Check names, dates, durations, amounts and recipients. An AI-generated document remains a draft; it is not an invoice, prescription or legal approval. Personal, Pro or Yard Premium access and authorised trials allow several photos, documents or short videos to be analysed in one request, within the displayed limits. Personal Free does not include this feature. Video is examined as spaced still images, without sound or continuous movement analysis. Observations of health, feet or movement help prepare a discussion with a vet or farrier; they are not a diagnosis or a prescription for treatment or trimming. If your horse is in pain or there is an emergency, contact your vet. File analysis does not modify your records. When needed, Fara can select files from previous care entries you may read, then analyse them in a separate step charged to your AI budget. On request, it can save a labelled AI observation to the horse journal and attach supplied files still available on your device, subject to the usual confirmation and media quotas. Existing files are referenced without duplication. An interrupted upload may leave a saved report with pending attachments; this status is shown and uploads can be retried.

By default, a business action waits for your approval after its details are displayed. You may enable automatic actions after receiving clear information and explicitly agreeing in the interface: newly requested actions are then applied directly, including cancellations and messages to registered participants. A misunderstanding can have a real effect. This choice follows your account across your conversations; you can change it at any time, and it does not apply to older proposals. Permissions, data and plan validity are still checked when actions are executed. A prepared proposal is not proof of execution: check its result. If a combined action is refused, the operations within that proposal remain unchanged. The usual correction rules still apply after execution.

The pilot does not create a paid subscription or trigger any charge. A future premium offer will require a separate offer and terms of sale stating prices, taxes, features, limits, duration, renewal, cancellation and applicable rights before you agree. A technical premium entitlement is not a purchase. OpenAI processing and dictation are described in the privacy policy.

The pilot is free for its users within their allocated limits; the developer covers its cost. Your feedback on its usefulness helps improve the service. Economy currently uses GPT-6 Luna; Powerful uses GPT-6 Sol with light reasoning and consumes more. The displayed budget is an estimated Paddoco allowance, not the OpenAI account balance: text, files, dictation and web research are counted according to their processing. A request draws on only one allowance; a reservation during processing is not a fixed price per message. Exporting prepared Word or PDF documents and Fara’s animations do not use AI.

9. What Paddoco is not

• It is not veterinary advice. Feed calculations, care reminders and workload guidelines are decision aids based on public sources. Your vet and equine nutritionist remain your advisers, as the app makes clear wherever it performs calculations.
• It is not an emergency service. An emergency contact provides someone to call; it does not automatically alert anyone.
• It is not an official register. The French SIRE identification number you enter is not checked with the IFCE.

10. Availability

We do our best to keep the service running, without guaranteeing uninterrupted availability. It may be taken offline for maintenance and may experience outages. Keep vital information elsewhere too , such as paper care records and your vet's contact details.

11. Changes to these terms

We will inform you through the app. Continuing to use Paddoco after a change means accepting it. If you disagree, you can delete your account.

12. Governing law

French law applies. If you have a difficulty, first write to us at contact@paddoco.com : most issues can be resolved this way.

Privacy policy · Delete my account · Legal notice